Editorial standards

How TellyProof researches, compares and corrects

Our policy separates evidence from marketing, planning from testing, and an editorial link from a commercial relationship.

The TellyProof editorial workflow from primary source through verification and publication
The TellyProof editorial workflow from primary source through verification and publication. Original TellyProof editorial artwork.
Core rule

A statement should be traceable to a primary source, a reproducible observation or clearly labelled editorial analysis. If we cannot support a changing claim, it does not belong in a recommendation.

1. A clear purpose for every page

Each page answers a distinct reader question. Comparisons evaluate recognised options, topic pages organise related guidance, and specialist guides address narrower problems. We do not publish near-duplicate pages that merely swap a location, year or keyword.

2. Source hierarchy

For law and public rules, we prioritise UK legislation and public bodies such as GOV.UK, the Intellectual Property Office, Ofcom, TV Licensing, the Competition and Markets Authority and Citizens Advice. For price, device support and packages, the provider’s current product and terms pages are primary. For sports rights, we prefer the competition or rights holder’s announcement.

Secondary reporting may help identify a change, but it does not replace the primary source when that source is available. Every guide lists the sources that materially support it, and Article structured data carries the same citation URLs.

3. Price and contract comparisons

We record the displayed price, eligibility, introductory duration, later price, minimum term, required broadband, activation, hardware and obvious add-ons. The effective monthly figure is calculated from the complete minimum-term cost rather than the first bill. Readers are told to confirm the final basket because postcode and customer status can alter an offer.

4. Rights and legality

IPTV is a delivery technology, not proof of legality. We distinguish recognised services from unfamiliar sellers by looking for an accountable operator, normal consumer terms and a catalogue consistent with the UK rights market. TellyProof does not issue legal certificates. A rights-sensitive statement is dated and linked to an official source.

5. Product testing

Research from public documentation is described as research. First-hand claims require the package, device model, operating system, app version, connection, date, time, sample and raw observation. Any future TellyProof lab result will publish its method and limitations beside the conclusion. Until then, tools on this site help readers collect their own evidence and do not masquerade as completed tests.

6. Accessibility and inclusion

Accessibility is part of product fit. Comparisons consider subtitles, audio description, spoken interfaces, parental controls, contrast and remote use where reliable information exists. We design this website for keyboard navigation, small viewports, labelled scrolling regions, readable contrast and reduced motion. If you encounter a barrier, please report it through our contact page.

7. Authorship and assisted tools

Articles use “TellyProof Editorial” as the publication byline. It identifies the independently owned publication, not a separate company or external reviewer. The publisher is responsible for checking factual claims and sources before publication. Software and assisted drafting tools may help organise research, test markup or improve clarity, but they are not treated as sources.

8. Commercial independence

No provider can pay for a position, badge or conclusion. If affiliate links, sponsorship or advertising are introduced, disclosures will appear where the relationship affects the reader’s decision—not hidden in a distant policy. Editorial criteria and correction rights remain the same for commercial and non-commercial subjects.

9. Corrections

Factual errors are corrected in the page and structured data. Material changes receive a dated entry in the corrections log. Minor spelling or layout changes may be fixed without changing the review date. A page receives a new review date only after its sources and substantive content are checked.

10. What readers should expect

TellyProof can reduce uncertainty, not eliminate it. Prices, content rights, app support and household networks change. The official quote, provider terms and viewer’s real devices remain decisive. Individual legal disputes, accessibility needs and contract complaints may require direct support or qualified advice.